Terms of service

Terms of Service — The Secured House

Last Updated: November 2025

Welcome to The Secured House. By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Acceptance of Terms

By visiting our website (sbssecuredhouse.com) or making a purchase, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the site.

2. Eligibility

To use our services or make a purchase, you must:

  • Be at least 18 years old, or of legal age in your state or country.

  • Provide accurate, current, and complete information for all orders and account registrations.

3. Products & Availability

We strive to ensure that all products listed on our website are accurately described and available. However:

  • Product images may vary slightly from the actual items due to lighting or screen differences.

  • All products and prices are subject to change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

4. Orders & Payments

By placing an order, you agree that:

  • All information provided during checkout is accurate and complete.

  • You are authorized to use the payment method provided.

  • Payments are processed securely through third-party systems (e.g., Shopify Payments, PayPal, etc.).

We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud, incorrect pricing, or unavailability.

5. Shipping & Delivery

Shipping times vary based on location and product. Estimated delivery times are provided at checkout but are not guaranteed. Once an order is shipped:

  • Risk of loss transfers to the customer.

  • Tracking information will be provided when available.

For issues related to delayed or lost shipments, please contact our support team.

6. Returns, Refunds & Exchanges

Our Return & Refund Policy governs all returns and refunds.
This includes:

  • Eligibility timeframe (on or before 15 days from confirmed delivery).

  • Faulty, damaged, or incorrect items.

  • Full refund or equal-value store credit at the customer’s choice.

  • The Secured House covering return shipping costs for approved returns.

You can review the full policy on our Return & Refund Policy page.

7. Pricing & Billing

All prices listed on our website are in USD, unless stated otherwise.
We reserve the right to:

  • Modify pricing at any time.

  • Correct any errors in pricing or product information.

In rare cases where a pricing error occurs, we may cancel orders affected by the error and issue a full refund.

8. Store Credits, Discount Codes & Promotions

  • Store credits are non-transferable and may only be used at sbssecuredhouse.com.

  • Discount codes must be used within their stated timeframes.

  • We reserve the right to modify or discontinue promotions without prior notice.

9. Intellectual Property

All content on our website—including logos, product images, designs, text, graphics, and layouts—is the property of The Secured House or its licensors and is protected by copyright and trademark laws.

You may not:

  • Copy, reproduce, or modify site content.

  • Use our branding without prior written permission.

  • Resell or distribute content for commercial purposes.

10. Prohibited Conduct

You agree not to:

  • Use the site for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious code, viruses, or automated bots.

  • Interfere with the security or proper functioning of the site.

Violation of these terms may result in removal of access and potential legal action.

11. Limitation of Liability

To the fullest extent permitted by law, The Secured House is not liable for:

  • Any indirect, incidental, or consequential damages.

  • Losses resulting from misuse of products.

  • Delays or issues caused by third-party shipping carriers.

  • Unauthorized access or alteration of your transmissions or data.

Products must be installed and used responsibly and according to their instructions.

12. Warranties & Disclaimers

All products are sold “as is”, except where manufacturer warranties apply.
The Secured House makes no additional warranties beyond those expressly stated.

We do not guarantee that:

  • The website will always be available or error-free.

  • All product information is free from inaccuracies (though we strive to be accurate).

  • Third-party providers will perform without interruption.

13. Account Termination

We reserve the right to suspend or terminate accounts for:

  • Fraudulent activity

  • Abuse of services

  • Violation of these Terms

  • Chargebacks or payment disputes without valid cause

14. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. Any disputes must be resolved in applicable Utah courts.

15. Changes to These Terms

We may update these Terms of Service at any time.
Changes become effective immediately upon posting to our website.
Continued use of the site constitutes acceptance of the updated Terms.

16. Contact Information

For any questions related to these Terms, you can reach us at:

📧 info@steelbisonsecurity.com